Privacy Policy

Information we collect

The information we collect depends on how you interact with SpaceArtStudio.com. It may include the following categories.

Information you provide

• Name, email address, telephone number, and billing and shipping addresses.
• Account information, order history, saved addresses and account preferences.
• Products viewed, products purchased, selected print formats and transaction details.
• Messages, product questions, support requests and other information you send to us.
• Email and SMS subscription choices and records of your consent or opt-out requests.

Payment information

Payments are processed by PayPal or the payment gateway made available during checkout. Complete payment-card numbers are transmitted to and handled by the selected payment provider rather than stored by Space Art Studio. We may receive limited transaction information such as payment status, transaction identifiers, payment method and limited card details supplied by the gateway.

Information collected automatically

When you visit the website, we and our service providers may automatically collect your IP address, browser and device type, operating system, approximate location, referring pages, pages viewed, shopping-cart activity, interactions with the site and cookie or similar technology identifiers.

How we use information

We use personal information to:

• Process payments, fulfill orders and provide shipping and order updates.
• Create and manage customer accounts.
• Answer questions and provide customer service.
• Operate, maintain, secure and troubleshoot the website.
• Understand website performance and improve our products and shopping experience.
• Detect fraud, abuse, security incidents and other prohibited activity.
• Send email or SMS marketing when you have subscribed or otherwise provided the required consent.
• Comply with tax, accounting, legal and regulatory obligations and enforce our agreements.

Cookies, analytics and similar technologies

We use cookies and similar technologies to keep the store and cart working, remember preferences, understand website traffic, measure performance, prevent spam and fraud, and support communications such as cart reminders.

Google services

We use Google Analytics through Google Site Kit to understand how visitors use the website. Google Analytics may use cookies and device or browser identifiers to collect information about visits and interactions. We also use Google reCAPTCHA to help distinguish legitimate activity from spam or automated abuse. Google processes information under its own terms and privacy practices.

Your cookie choices

Most browsers allow you to block or delete cookies through their settings. Blocking cookies may prevent the cart, checkout, account or other parts of the website from functioning correctly. Where a consent control is offered, you may also use it to manage nonessential cookies.

Email, SMS and cart reminders

We use Klaviyo to manage certain email and SMS communications. If you subscribe, we may send product news, promotions, announcements, order-related messages, customer-support follow-ups or cart reminders, depending on the choices you made when subscribing.

SMS consent

We send marketing text messages only after obtaining the consent required for that program. Consent to receive marketing text messages is not a condition of purchase. Message frequency varies, and message and data rates may apply. You may opt out at any time by replying STOP to a message. Reply HELP for help or contact us using the information below.

Abandoned-cart messages

If you have opted in to SMS or email communications, cookies and similar website technologies may recognize that items remain in your cart and allow Klaviyo to send a reminder. You can unsubscribe using the instructions in the message.

Mobile information

We do not share mobile information, text-messaging originator opt-in data or consent with unaffiliated third parties for their own marketing purposes. We may share this information with service providers, including Klaviyo, solely as needed to operate and support our messaging program, or when disclosure is required by law.

Additional program terms appear in our Mobile Terms of Service.

How information is shared

Space Art Studio does not sell personal information. We disclose information only when reasonably necessary to operate the business, complete transactions, protect the website or comply with law.

Store and checkout

WordPress, WooCommerce and FunnelKit support the website, cart, checkout and order process.

Payments

PayPal and the payment gateways offered at checkout process payments and help prevent fraud.

Communications

Klaviyo supports subscribed email, SMS and eligible cart-reminder communications.

Analytics and security

Google Analytics, Site Kit and reCAPTCHA support measurement, performance, spam prevention and security.

Operations

Hosting, shipping, printing, professional and technical providers receive information needed to perform services for us.

We may also disclose information when required by law, legal process or a valid governmental request; to protect our customers, rights, property or safety; or in connection with a merger, financing, acquisition or transfer of all or part of the business.

Service providers may process information in the United States or other jurisdictions where they operate. Their handling of information is also governed by their own privacy terms and applicable law.

Data retention and security

Retention

We retain information for as long as reasonably necessary to provide the requested services, maintain order and account records, resolve disputes, prevent fraud, enforce agreements and meet tax, accounting and legal obligations. Marketing information is retained until you unsubscribe, withdraw consent or ask us to delete it, subject to limited records needed to honor your opt-out request.

Security

We use reasonable administrative, technical and organizational safeguards intended to protect personal information. No website, storage system or electronic transmission is completely secure, so we cannot guarantee absolute security.

Your rights and choices

Depending on where you live, applicable law may provide rights to request access to, correction of or deletion of personal information; receive a copy of certain information; or appeal a decision concerning a privacy request. We may need to verify your identity before completing a request.

• Update certain account details through the My Account page.
• Unsubscribe from marketing email using the link included in the message.
• Opt out of SMS messages by replying STOP.
• Manage cookies through your browser or an available website consent control.
• Send a privacy request to privacy@spaceartstudio.com.

We will not discriminate against you for exercising a privacy right provided by applicable law. We may retain information when required or permitted by law, including transaction records needed for accounting, tax, fraud prevention or dispute resolution.

Children’s privacy

The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and delete it when appropriate.

Third-party links

The website may link to websites or services operated by others. Their privacy practices are governed by their own policies, and Space Art Studio is not responsible for their content or privacy practices.

Changes to this policy

We may update this Privacy Policy as our services, providers or legal obligations change. The effective date at the top of the policy identifies the current version. Material changes may also be communicated through the website or another appropriate method.

Contact us

Contact us with questions about this policy or to submit a privacy request.

This policy describes Space Art Studio’s current practices as of the effective date above.